Class & Rental Policies
We go rain or shine. (Think of it this way, you’re going to get wet anyway). Unless there are warnings that prevent us from taking students into the water safely, our classes will proceed as scheduled. If you have any questions, give us a call the day before (808) 386-4872 to check on the status of classes. If we are forced to cancel due to unsafe conditions, you will receive a full refund or full value towards rescheduling.
Please check in for your lesson at 226 Lewers St #154 at Embassy Suites on Waikiki BeachWalk Please arrive 15-20 minutes prior to your scheduled time.
Storage During Classes
We provide free locker storage for your belongings while you are in the water.
Rental Pick-up & Return
Cancellation & Rescheduling Classes
We understand that your plans can change; however, we are saving your spot and turning away other people to ensure that we have the right instructor to student ratio every day. Please cancel or reschedule your lesson at least 48 hours in advance. Late cancellations and no-shows will not be refunded. If you are using a pre-paid voucher, and do not call to cancel or reschedule, we will consider your voucher to be redeemed.
How to cancel or reschedule
Contact us by phone: (808) 386-4872 or email firstname.lastname@example.org to cancel or inquire about a cancellation.